The Tennessee Department of Children's Services declined to investigate a child abuse complaint against an employee at the Chattanooga shelter housing unaccompanied minors in May, weeks before the state acknowledged alleged abuse at the facility and a month before Chattanooga police charged that employee with sexual battery.
The state, which has the "right, and more importantly the statutory responsibility, to ensure the safety of children," also did not interview other children who could have been victims of abuse despite a request from the shelter director to do so before children were moved from the facility and placed across the country, according to court documents released Thursday.
The revelation of the state's knowledge of possible abuse at the facility in May contradicts previous statements from the department, which said the first case of potential abuse was reported during an unannounced site inspection on June 3.
On July 1, the state suspended the residential child care license of the Baptiste Group, which had operated the Chattanooga shelter. "As stated in the order, the series of issues that preceded the suspension of the license started on June 3. DCS was not made aware of any allegations of abuse prior to June 3," Jennifer Donnals, chief of staff at the Department of Children's Services, told the Times Free Press in a July 2 email.
On Wednesday, an administrative judge upheld the suspension. The judge's decision and summary of the hearing, released Thursday, provides more information about the state's involvement with investigations of possible abuse at the Chattanooga shelter since the state closed the hearing from the public over confidentiality concerns.
On May 20, the Baptiste Group filed a report about an abuse allegation of Randi Duarte, a 35-year-old staff member, kissing a 17-year-old resident. Details of that complaint were reported to the Department of Children's Services through the state's abuse hotline. The state "determined that the language in the report did not meet its policies or criteria for further investigation" and did not take further action, according to the court ruling. The Department of Children's Services said state law prohibits it from commenting on why the department did not investigate the complaint.
According to state policy, Child Protective Services does not get involved if the complaint does not meet specific criteria, including an allegation of harm, identification of an alleged victim and a distinct relationship between the alleged victim and perpetrator, such as the alleged perpetrator being in a caregiving role. The state's definition of child sexual abuse does not explicitly list "kissing" as an act of sexual abuse, as it does for the intentional contact with other parts of the body.
Allegations that do not meet the criteria for a Child Protective Services investigation are reported to law enforcement, according to state policy. A two-week internal investigation by the Baptiste Group could not substantiate the allegations and Duarte, who had been on leave after the initial complaint, was allowed to return to work, according to the order.
The same allegation was reported to the Chattanooga Police Department in May and led to the department working alongside the Department of Health and Human Services and the Department of Homeland Security. Their investigation charged Duarte on June 29 with sexual battery by an authority figure, coercion of a witness and tampering with evidence.
On June 3, the state conducted an unannounced site visit, which led to the report of a staff member allegedly kissing a child. The person who is alleged to have kissed the child is identified only as "the Facility staff member" in the order and is not named. The allegation against the staff member involved a separate child than the allegation involving Duarte, according to the order.
The state inspectors reported the allegation involving the unnamed staff member to the state's abuse hotline.
Jennifer Nichols, commissioner of the Department of Children's Services, announced this June 3 allegation on June 16 in front of state lawmakers. State inspectors with the department found no other issues with the shelter during the June 3 visit and wrote in their summary that the "physical inspection had yielded no findings or need for corrective action."
According to the order released Thursday, the state did not recommend any corrective measures for the Baptiste Group in light of the two allegations, though the Baptiste Group implemented increased safety measures and protections against possible abuse, such as restricting unsupervised room checks to less than five seconds and the hiring of a staff manager to oversee ongoing staff training.
Around this time, according to the order, Duarte was suspended for the second time and the unnamed staff member was suspended and later fired. Neither Duarte nor the unnamed staff member had criminal histories, and both passed background checks, according to a review by the state. A special investigator from the state, according to the order, said the facility's training on identifying sex abuse and other topics was "extensive."
With the second abuse allegation, the state's investigator revisited the May 20 complaint against Duarte the state previously had dismissed. On June 8, the state investigator interviewed the alleged victim and the child's uncle. Nearly two weeks later, law enforcement investigators interviewed the same two people, which led to Duarte's arrest on June 29.
According to the order, the state investigator met with Chattanooga police and the Department of Homeland Security but the police department "has not shared a great deal of information with [DCS] due to the 'nature of the case,' 'media attention,' and the involvement of multiple other governmental agencies."